Passionately developing careers for 9 years.
Public Sector Customer Service Management


Communication is essential as it empowers individuals and organizations to function effectively. Communication can be a tricky concept to master within an organization, particularly those with complex structures. Confusion, ambiguity and misinterpretation of information can create negative feelings and a tense atmosphere. Day to day operations require effective communication in order to negotiate, convince, influence, resolve conflict, organize, control and lead. 

ACADRI programs in Communication, Customer Care and Public Relations are designed to address the requirements of today‚Äôs dynamic workplace. Our courses cover areas like making powerful presentations, interpersonal communications, PR and corprate image management. 

Who should attend? 

Personal & Executive Assistants, Administrative Assistants, PR Officials and Customer Service Staff, Office Assistants & Support staff.

Venue and Date

13 - 17 June, Port Elizabeth - S.A
11- 22 July, Kampala - UG
03 -21 Oct Mombasa - KE

Fee and Duration

1875 (1 Week)
2975 (2 Weeks)
3250 (3 Weeks)

Note: ACADRI reserves the right to alter dates, content, venue and trainer.